Quality Policy at the “home”
of the Saint-Paul de Vence Tourist Information Office

QUALITÉ TOURISME™ label since Octobre 2017.

The services on offer at the home of the Tourist Information Office have been designed with you in mind…
Authentic and unique, an authentic village house decorated in a unique style.
A warm welcome, a ready ear, information, advice and assistance are more than just words to us – they are tailored to your needs.
We'll find what you're looking for, the right tour, the latest attraction, choice encounters… After all, we didn't meet by chance!
Always on hand, Saint-Paul de Vence welcomes visitors all year round, so we're open every day.
Quick to adapt, because every visitor is unique, and needs evolve.

Quality is the key

Because building a home calls for tools, plans and reference frames, the team at the Saint-Paul de Vence Tourist Information Office decided to embrace France's Qualité Tourisme programme. Every day, we apply the brand's standards and adapt its programme to our destination's values and to what quality tourism means to us.

 

The QUALITÉ TOURISME™ brand is all-important to the work of the Tourist Information team and Office: writing up and sharing our expertise and procedures, complying with the 130 obligatory criteria of the quality reference frame, disseminating information internally and externally, measuring customer satisfaction, training the team… A wonderful toolbox (that is constantly being enriched) now enables the Tourist Information Office to enhance the professionalism and recognition of our work, to perpetuate our efforts, and to achieve our goals.

Our pledge

To visitors: 

To offer a personalised welcome that is sensitive to each visitor's needs and expectations.

To provide relevant, up-to-date information that is accessible to all and in several languages.

To refresh and update the information we provide, ensuring it reflects the people and attractions in our region.

To guarantee the accuracy and quality of services offered by recommended providers.

To foster the development of responsible, harmonious tourism.

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